Once an item leaves our facility, we have no control over shipping times and logistics. All dates provided by 8 Camera are only projections received from the shipping company and ultimately at the mercy of UPS, FedEx and DHL. While these companies are reputable and regarded as industry leaders, actual delivery dates may vary without warning from the projected dates they initially supply. The individual tracking number received in your shipping confirmation email may provide more information on the current location of your package. All tracking data about your package is provided by the shipping service. We do not provide refunds for shipping costs due to shipping delays.

We currently offer free standard shipping on all orders of £169 or more to customers within the United Kingdom.

Orders are typically processed within 3 business days, with tracking information provided when the product ships out. If the item is a preorder, the estimated ship date will be noted on the product listing.

We cannot guarantee alternate methods of shipping unless arranged and confirmed prior to order. If your order requires special attention please contact us prior to ordering. We are available Monday - Friday from 11:00-17:00 GMT and are usually able to respond within one business day. Not all items are eligible for same-day expedited shipping; please contact our customer service team with all requests for same-day shipping. Requests for same-day shipping must be made before 12:00 PM GMT.

Buyers are responsible for providing accurate and deliverable shipping information. Buyers are responsible for any additional charges for merchandise that is returned to 8 Camera due to incorrect shipping information, inability to properly receive shipments at the provided address, or failure to pick up shipments that are held by the carrier. Charges include: duty charges for international deliveries, or re-shipping merchandise to correct address. If the buyer decides he/she no longer wants the product due to an undeliverable address, he/she can request a refund. Refunds will be issued once 8 Camera has received the returned merchandise, buyer will not be refunded for incurred shipping costs, re-stocking fees may apply. If an undeliverable item is returned to 8 Camera we will reach out in an attempt to successfully deliver the package. If we do not receive a response within 14 days to correct the delivery information and/or pay any additional costs associated with the subsequent delivery, the order will be refunded, minus our original shipping and handling costs for the undeliverable shipment. Re-stocking fees may apply. The United Kingdom Postal Service requires that all addresses are entered in a combination of Roman letters and Arabic numerals. Addresses using any other character sets may not reach their final destination. Any shipping fees incurred by packages returned due to incorrect addresses may not be refunded.

8 Camera is not responsible for packages after the tracking information provided by the shipping carrier indicates they have been delivered to the shipping address provided by the buyer at time of purchase. This includes issues after delivery such as theft of unattended packages, damage, etc. In the event a package is lost, stolen or damaged in transit, you may be asked to provide additional information to facilitate a resolution.

We’re happy to service customers around the world, and we are able to ship most items internationally. We currently ship to the following countries: Australia, Austria, Belgium, Canada, Croatia, Czechia, China Mainland, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, North Macedonia, Norway, North Korean, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam. Please note this list is subject to change at any time without notice. If you get to the checkout page and there are no shipping options available, we are unable to ship to the address you’ve entered. International deliveries handled by Royal Mail are turned over to the Post Office of the destination country for final delivery. For the most up-to-date information on your delivery, please use the tracking number provided on your local Post Office's website. International buyers should be aware of a few things that may result in additional costs before ordering: • Shipping for international orders will be calculated at checkout and is paid for by the customer. Delivery times vary by location. All estimated delivery times are provided by the shipping service used and are only a projection. For locations outside the UK, local government regulations and checks may add unspecified delays to the delivery process. • International orders may also be subject to import duties placed on a package by the receiving country. This is determined on a country-by-country basis at the time it arrives in that country. 8 Camera has no prior knowledge if a package will or will not be subject to an import duty by the receiving country, nor do we know what the cost will be if assigned. International customers should be aware that these duties present the potential for an additional cost that they must pay in full to their country's customs department in order to receive their package. Packages returned to us because of a customer's failure or refusal to pay an import duty will be treated in accordance to 8 Camera's existing return policy.